Eden Project shows off new Changing Places toilet

The Ergolet system was installed in a state-of-the-art Changing Places toilet which includes a height adjustable changing bench, an Ergolet overhead lifting system, shower and space for a disabled person and up to two carers. The new suite is in a prominent, front of house position, next to the Visitor Centre.

The major differences between an accessible toilet and Changing Places toilet (or disability suite) are sufficient floor space (12m2), and the right equipment, including an overhead lifting system to help move people from a wheelchair to the toilet or changing table.

The Ergolet lifting system provides complete ‘in-room' mobility, allowing a single carer to transfer a person to and from a wheelchair and around the room. Although it covers all corners of the room, the Ergolet's Luna lifting unit can be pushed back to the wall when the hoist is not in use, preserving the open space so the room is fully accessible for people in larger, motorised wheelchairs.

Jane Stoneham of the Sensory Trust, who advised on the installation of the disability suite, commented: "Most people assume that disability suites have to be purpose built. However the Eden Project suite shows that retro-fitting is possible if the right space is available, and the right equipment is used.”

David Lomas, Ergolet's UK sales director, said: "We've enjoyed the challenge of working with this popular tourist destination to provide first-class facilities. There are still relatively few disability suites in the UK, but the number is increasing and we're looking forward to working with many more attractions to dramatically improve the experience had by disabled visitors.”

How does a disability suite differ from a disabled or accessible toilet?

Disability suites are different to disabled or accessible toilets. They have additional equipment, and more space; the minimum required floor area for a disability suite to be classified as such is 12m² - providing enough room for a disabled person in a wheelchair, and up to two carers. The toilet is usually placed centrally with room either side for the carers.

What additional equipment do disability suites have?

In addition to the standard features of an accessible toilet (emergency alarm and grab rails), disability suites also have a height adjustable adult-sized changing bench, and a carer-operated hoist or overhead lifting system to help move people from a wheelchair to the toilet and wash basin, or onto the changing bench.

Who should consider fitting a disability suite?

The Changing Places Consortium, which campaigns on behalf of people who cannot use standard disabled or accessible toilets, recommends that disability suites should be provided in larger buildings including sport and leisure facilities, cultural centres including sports stadiums, public buildings such as town halls and libraries, shopping centres, educational establishments, hospitals and health centres.

Are there standards or guidelines for installing a disability suite?

The Changing Places Consortium produces standards for installing disability suites. These recommendations are based on British Standard 8300:2009 (which gives guidance and recommendations on approaching the design of new buildings). The Changing Places Standards are available on their website: http://www.changing-places.org/.

Who uses disability suites?

It has been estimated that standard disabled toilets do not meet the needs of around 230,000 people in the UK. This includes 40,000 people with profound and multiple disabilities, 130,000 older people, and about 60,000 people with conditions such as multiple sclerosis, cerebral palsy, spina bifida, and motor neurone disease.

Less obviously disabled people may also use disability suites, such as those who need additional privacy, for example people with ostomy bags, or those who need additional cleaning facilities when toileting.